Privacy Policy

Last updated: March 13, 2024

1. Introduction

At DeFy Tickets, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Platform").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and services, participate in activities on the Platform, or otherwise contact us. The personal information we collect may include:

  • Name, email address, and contact details
  • Billing information and payment details
  • User preferences and account settings
  • Event attendance history
  • Other information you choose to provide

2.2 Automatically Collected Information

When you access the Platform, we may automatically collect certain information about your device and usage of the Platform, including:

  • Device information (such as your mobile device ID, model, and manufacturer)
  • IP address, browser type, operating system
  • Usage patterns and preferences
  • Location information (with your permission)
  • Other technical information

2.3 Blockchain Data

As a blockchain-based ticketing platform, certain information related to ticket purchases, transfers, and usage is recorded on a public blockchain. This information is pseudonymous but may be linked to your identity if you choose to publicly associate your blockchain address with your identity.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving the Platform
  • Processing transactions and sending related information
  • Responding to your comments, questions, and requests
  • Sending you technical notices, updates, security alerts, and support messages
  • Sending promotional communications, such as special offers or other information about events that may interest you
  • Monitoring and analyzing trends, usage, and activities in connection with the Platform
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities
  • Personalizing your experience on the Platform
  • Facilitating ticket transfers and resales
  • Creating and managing digital collectibles associated with events

4. Sharing Your Information

We may share your information in the following situations:

4.1 With Event Organizers

We share information with event organizers to facilitate ticket sales, validate tickets, and provide analytics about event attendance. Event organizers receive attendee information necessary for event management.

4.2 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4.3 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.5 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the contact information provided below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

DeFy Tickets

Email: privacy@defytickets.com

Address: 123 Blockchain Avenue, Suite 456, San Francisco, CA 94105

Phone: (555) 123-4567